today's news  Rss
submit your press releases to DMN newswire 
Top Story
Feature: Artificial Intelligence at Call Centers

Artificial Intelligence at Call Centers

A Focused and Human Approach

Robin Singh

Artificial intelligence (AI) is already a big part of our society. In fact, a study by Gartner suggests that by 2020, 85% of customer relationships with organizations will be managed via technology. Considering that we can expect such revolutionary changes in the next 2 years, the question is - will customer service agents become extinct? Read More >>

related stories

Feature stories
Front Page Articles  -  copy link for RSS news feed
Company News submit your press releases to DMN newswire 
Front Page News  -  copy link for RSS news feed

Our Privacy Policy --- @ Copyright, 2017 Digital Media Online, All Rights Reserved

Webmaster
Privacy.